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    Gate.io > Help Center > C2C Trade > Buying Cryptocurrency Guide
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    Gate.io Buying Crypto using Fiat Currency Guide
    Updated at:5 days 6 hours ago

    Gate.io has now opened credit card instant currency purchase services in many countries and regions around the world to help users who cannot use fiat currency to buy digital currency. Users can use Visa, Mastercard, Apple Pay or Google Pay to purchase digital currencies using U.S. dollars (USD), Euros (EUR), and British pounds (GBP).

    I Operation steps:

    1.Log in to your Gate.io account.In the Menu Bar at the top of the page,click''Buy Crypto"and select "Credit Card" .

    2.Enter the amount and cryptocurrency you want to buy and select a payment channel. Then click "Continue".

    3.On the payment page, click "Buy now" if all the information is correct.

    4.Complete the details to pass the Identity Verification for you to receive your order.

    To ensure a quick and secure way of receiving the order, users need to conduct Identity Verification with a third-party service provider (KYC).Once successfully verified, the service provider will immediately transfer and exchange the cryptocurrencies in your Gate.io account.

    1、Is there a minimum/maximum limit for a Quick Buy Crypto?

    Yes, the limit for a single buy will be shown in the Amount Input Column.

    2、What are the supported fiat currencies?

    AUD (Austrialian dollar), CAD (Canadian dollar), CZK (Czech koruna), DKK (Danish krone), EUR (Euro), GBP (Pounds sterling), HKD (Hong Kong dollar), NOK (Norwegian krone), PLN (Polish zloty), RUB (Russian ruble), SEK (Swedish krona), TRY (Turkish lira), USD (US dollar), INR (Indian rupee), JPY (Japanese yen), UAH (Ukrainian hryvna), NGN (Nigerian naira), KES (Kenyan shilling), ZAR (South african rand), GHS (Ghanaian cedi), TZS (Tanzanian shilling), UGX (Ugandan shilling), BRL (Brazilian real) .

    3、Will there be a trading fee for buying crypto through the quick buy channel?

    Most service providers will charge a trading fee, please check the official website of each service provider for the actual costs.

    4、If you have not received the crypto that you bought, what could be the reason for it?

    According to our third-party suppliers, the main reasons for the delay in buying crypto are the following:

    (a)The users haven't submitted complete KYC (Identity Verification) documents during the registration process.

    (b)Quick to buy crypto payment was unsuccessful.

    If you have not received your crypto in your Gate.io account within 2 hours or if there is a delay and users have not received the crypto after 24 hours, please check with the third-party supplier

    immediately and proceed with the instructions sent to you by the service provider.

    5、Are there any countries that prohibit the use of this service?

    Afghanistan, Central African Republic, Congo, Côte d’Ivoire, Cuba, Eritrea, Guinea-Bissau, Iran, Iraq, North Korea, Liberia, Mainland China, Libya, Panama, Rwanda, Somalia, South Sudan, Sudan, Ukraine Crimea, Yemen, and Zimbabwe.

    6、Can I choose to exchange fiat currency that is not my country’s currency?

    It depends on whether the third-party service provider accepts your KYC, please check with your chosen service provider for more details.

    7、How to contact Banxa customer service?

    The easiest way to contact Banxa customer service is through their online chat function. You can find the chat button on the settlement page for Quick Buy Crypto.

    8、How to contact Mecuryo customer service?

    The best way to contact Mercuryo customer service:

    1.Send an email to[email protected]

    2.Live Chat (the icon in the lower right corner of Mercuryo website)


    The relevant service provider is a third-party independent trading platform for fiat currency and cryptocurrency.For any questions about your transaction, please contact the customer service of the relevant service provider.

    Gate.io is not responsible for any loss or damage suffered by using this service, but will do its best to protect the safety of your funds.

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