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    Gate.io > Help Center > Guide > Safe Question
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    How to Reset Login Password
    Gate.io
    Updated at:13 days 4 hours ago
    lv

    How to reset login password on Gate.io website:

    Step 1: Log in to your account. Move your cursor on the top-right profile icon and go to "Security verification" - "Password Manage" - "Password" - "Change".

    Step 2: Input your old password, new password (twice), and TOTP (Google verification code). Then click on "Confirm & Modify".

    If you forget your login password when you are trying to log in, please do as follows:
    Step 1: Click on "Forgot password?" on the login.

    Step 2: Decide if you want to reset your login password by email or by phone number. Then you just need to follow the instructions to complete the reset.

    How to reset login password on Gate.io app:

    Open Gate.io mobile app and log in to your account. Click on the top-left profile icon and go to "Security Center" - "Password (change)".





    If you forget your login password when you are trying to log in, please do as follows:

    Step 1: Click on "Forgot password?" on the login page.


    Step 2: Decide if you want to reset your login password by email or by phone number. Then you just need to follow the instructions to complete the reset.


    Note:

    1.Withdrawal and C2C trading are disabled for 24 hours after resetting the password.

    2.Your account will be logged out after the login password is reset. You need to log in again using the new password.

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