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Gate.io Help Center

Customer Support / Ticket

Gate.io > Help Center > Guide

Guide

Account Setting

Corporate Account Verification Procedures

About Identity Verification KYC Procedures

Sub-Accounts Management

Affiliate Program（video）

Setup Two Factor Authentication

Change Login Password and fund password

view all the 7 articles >

Deposit&Withdrawal

Recovery of wrong token/coins

Supported or unsupported deposit/withdrawal format

Deposit/withdrawal status and indications

“KYC Required” in withdrawal, what does it mean?

Why I am blocked from withdrawing for 24 hours?

How to enter a memo/tag/message when withdrawing if no such field there?

view all the 9 articles >

Videoteaching

How to become an advanced VIP member?

Token Swap

No memo/tag/message displaying at Gate.io deposit page, what should I enter when deposit?

Deposit coins with incorrect or missing memo (or tag or payment id or message)?

Gate.io Periodic Investment plan

How to Deposit/Withdraw Grin

view all the 7 articles >

Problemsets

Withdrew asset as Gatecode. How to solve it

Can't find the answer you want?Submit a Ticket

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