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Gate.io Announcement on Beware of Email Spoofing

2021-09-02 10:48:40Read:12767

Recently, we have received feedback from several users that they have received spoofing emails sent by the Gate.io official email address, [email protected]

Email Spoofing is the creation of email messages with a forged sender address. ( Please note that this is very easy to do. If you need to learn more about spoofing, please read more here Email_spoofing). These people will use the excuse of a completed project audit, listing fees, or further communication to forward users to a TG group with fake Gate people, and create an agreement. Send it signed and then ask for a “deposit” normally in BTC. Senders send the funds and then they disappear.

How to prevent email spoofing?

Since the forged email address is the same as the official address, it is difficult for users to distinguish. Gate.io hereby clarifies again: [email protected] is our official email address, but this does not mean that all emails from this address are sent by Gate.io, as it is very easy to forge an email address. Therefore, when you are verifying that the email is from an official source, please pay attention to the following details:

1. Do not use the sender's address as the only basis for verifying the authenticity of an email.

2. Do not follow the scammer's instructions to communicate in ways other than email. If you receive an email claiming to be from Gate.io, the correct way to verify is to reply to the email and communicate with the sender via email.


3. Gate.io will not send emails to charge listing fees or any other fees!


Gate.io has always been committed to creating a safe trading environment for users, but there are still endless scams that are hard to prevent. We would like to remind you that Gate doesn’t charge listing fees or deposits to list, and any other fees!

When you receive emails, SMS, phone calls, online chats, or other forms of communication from unknown sources, asking you to communicate and trading on other platforms, please be careful and beware of fraud, do not trust them, and do not click on the links to avoid unnecessary losses.

You can use various methods such as our community managers, our official twitter, our customer support, or our verification page:https://www.gate.io/officialverify.

The crypto world is beautiful but also risky. Make sure you take your proper precautions!

Gate.io always strives to empower users with great products and services.
Thank you for your support and please stay tuned for more Gate.io innovations.


Gate.io is a Cryptocurrency Trading Platform Since 2013

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Gate.io Team

September 3, 2021


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