Coin Price 24h %

Regarding stolen/ illicit funds traced to Gate.io

2018-05-31 15:44:31Read:34589

If you are a victim of wallet hacking or phishing and traces you funds to any user’ deposit address at Gate.io, you may report it to us and we will help. Please follow the procedures as below:

1. The victim or reporter should have finished the KYC process at Gate.io with identity document, and swear that any detail in his/her report is true
2. The victim or reporter should provide details about the case and how the fund was traced to gate.io user’ deposit address; including the whole process from victim’s wallet address to the suspicious address and transaction ids, and material or screenshot as proof.
3.After having reported it to gate.io , the victim or reporter is highly recommended that report this case to police within 24 hours.
4. With returned police report, Gate.io may temporarily freeze the suspicious account if there is substantial evidence that transaction in question is from illicit source or stolen from the reporter/victim.
5. Gate.io will work with the police directly thereafter.

Share to: